This company is looking for someone to be part of the existing online sales, marketing and customer success teams, delivering a variety of tasks.
You’ll already be a great administrator and superb communicator, very digitally savvy, comfortable with change and making improvements as the business continues to grow.
The rewards will increase as you continue to develop and contribute to the business success. It’s also highly likely that, if desired, this role will provide pathways into a career in more high-value sales, marketing, and customer success, as well as other administration roles too.
Previous experience in administration, sales, marketing, customer management and information security is beneficial and will help determine the actual starting salary. But more importantly, they are looking for the right foundations to build on, so will also consider people with less experience.
How you will contribute to success:
- Be a great first point of contact for everyone externally
- Execute your tasks well and help free up more senior staff internally
What you’ll be doing
- Sales support, including demo preparation, process improvement and related admin
- Marketing administration including social media communications, website management and content creation
- Customer enquiry and first line support management, academy learning materials development
- Helping to onboard new customers, partners and administer support, reporting and researching new opportunities
- Collaborate where required with other key team members
- Basic office management and event support
- Helping develop and administer our own information security management system
You will be:
- Educated to good A-level or have relevant experience
- A strong communicator verbally and in writing
- Able to communicate in plain and clear English with good quality without needing all your work constantly checked
- Able to work under pressure of deadlines
- Happy to work alone and as part of a team
- Self-motivated and enthusiastic
- Well organised and have meticulous attention to detail
- Committed and ambitious with a thirst to learn and develop
- Very comfortable using digital tools and services – we work in a paperless office
- A very competent user of Microsoft Office, especially Word, Powerpoint and Excel or the Google equivalents
- Able to type at least 45 words per minute
- Confident using WordPress or other CMS.
- Able to quickly develop confidence in CRM, accounting systems and undertaking simple video work to support their learning and academy materials