This company designs and builds new websites that work as growth engines for their clients, and create fully integrated suites of digital assets and strategy, . They also develop Inbound, content, paid and organic social strategies to attract prospects and improve conversions for their clients.
Where they really excel is when they get the opportunity to work as a digital partner, not just for web-builds, but helping clients navigate and maximise opportunities across the full digital landscape. They can respond to all those needs with an in-house team who are continuously striving to put smiles on their customers’ faces.
This role will be part of their Managed Services team, and will work to assist in providing efficient support to the company’s IT infrastructure and to provide testing and quality assurance for web projects.
Role Responsibilities
- Providing a high level of quality assurance by testing websites / web applications / mobile applications
- Provide Ad-Hoc day to day in-house desktop support when required
- Provide training to customers and internal staff of systems used
- Support IT and Testing Manager with
o Management / Maintenance of Windows IIS based web servers
o Management / Maintenance of MS SQL Server databases
o Management / Maintenance of domains / DNS
o Setting up development environments for web team
o Setting up production environments and assisting with “go live”
- Offer support to customers for:
o Hosting/Email
- Product / website/application support e.g. CMS / Email Systems / Bespoke solutions
Personal Requirements
- Minimum of 1 – 2 years IT support experience
- Minimum of 1 – 2 years web testing experience
- Knowledge of the following
o Testing tools
o Windows Server(s)
o IIS
o Internet protocols – IP, FTP, HTTP, HTTPS etc
o Domain name registration / management
o .Net framework configuration
o SQL Server
o Windows operating systems / Office applications / Email
o PHP/Linux
- Knowledge of Version control systems / backup
- Knowledge of web based CMS systems
- Knowledge of web browsers
- Firewall / Router / Networking knowledge
- A self-starter & tenacious individual who is open to learning & able to push through technical challenges they face
- Must have ability to work well within a team
This is an exciting and rewarding role: they are looking for someone who not only meets the personal requirements but also matches their company values – they are a fun and friendly agency ambitious to innovate and grow further. If that sounds like you, they will be a great fit!
Location: Littleton, Chester
Type: Permanent
Salary: Dependent upon experience
Benefits Package: Private Healthcare cover, 23 days holiday + bank holidays + your plus birthday off, flexible start & finish times, free parking on site, subsidised onsite café serving breakfast, lunch and afternoon tea