This company has an exciting opportunity for an experienced HR team leader to join their team Bristol office, overseeing the HR administration and operational management for one of our key legal client accounts.
This role is responsible for the effective management of all HR related administration, contracts and paperwork. The role carries staff management responsibility for four HR administrators with varying levels of experience.
Position Objective
- To manage, motivate and develop the HR Administration Team.
- To provide administrative support in the delivery of Human Resource services
- To manage all HR administration processes and to proactively seek improvements and efficiencies in order to add value to the client.
As the Team Leader you will provide advice and coaching to upskill and develop team members, undertaking regular one to ones.
- Effective delegation and work allocation to team members
- Ensuring client agreed SLA’s are met and monitored
- Holding monthly team meetings
- Responsible for teams appraisals and setting of objectives
- Training new team members
- Liaising with HR Officers and HR Managers to ensure correct admin support is being given
-Working closely with the Payroll team to ensure all information is correct.
You will oversee the following;
HR Administration
HR Operations
Performance management:
Compensation & Reward
Recruitment and on-boarding:
HR Policy and Specialist Advice:
Team management
Client management:
Relationship management
Other
- To participate in HR projects as and when required.
- To support the HR team with employee engagement and seasonal events
- To obtain correct levels of authorisation for work performed.
- To escalate non-standard situations and difficult cases to the relevant HR Manager/HR Officer
- To provide administrative support for HR Managers/HR Officers as required.
Personal Characteristics
Theyare seeking a proven HR team leader who has experience of successfully delivering to SLA’s and KPI’s. You will have a sound knowledge of HR processes and policies along with a client focused approach. You will have previous experience of managing a small team along with excellent organisational skills.
- Strong team leadership skills
- Knowledge of HR systems, preferably PeopleSoft
- Strong organisational and administrative skills
- Able to prioritize and juggle tasks, excellent time management skills
- Highest level of confidentiality and professionalism
- Able to work under pressure
- Excellent attention to detail
- Excellent communication skills
- Able to work on own initiative but within a team environment
- Confident, professional telephone manner
- Client focused
- PC skills: Advanced/Intermediate Word, PowerPoint and Excel. V-look up skills desirable
Previous Experience
Experience of team management/leadership.
Experience of working within a professional services environment.
Degree desirable
Hours of Work: 37.5 hours per week
Location: Bristol
Regular travel to other UK offices may be required, namely London