This globally recognised manufacture of electronic components and enclosures based in Mildenhall, Suffolk is looking to recruit an Administrative Assistant.
The Role
This is an exciting new role, which is extremely varied and requires you to support the Distribution Account Coordinator in maintaining and proactively developing new and existing customers through the appropriate sales channels to optimise sales, quality of service, business growth and customer satisfaction.
Key Responsibilities:
- Processing distributor sales orders when required.
- Checking all sales orders received via EDI.
- Liaise with distributors on referrals when required.
- Ensure all distributor sales orders are picked in a timely manner.
- Working alongside Sales Support Inventory Specialist to ensure best lead time can be achieved.
- Checking stock of fast moving lines on Distributor websites to identify if new orders need to be placed.
- Running weekly open order books for Distributors and checking where stock can be made and allocated if lead times are outside of requested delivery dates.
- Checking Distributor websites once NPI has been despatched to ensure stock appears available for sale within agreed timeframes.
- Net EDI Maintenance.
- Mass uploads of customer part numbers and pricing into Sage and EDI.
- Maintain CRM for distributor accounts.
- Answer incoming calls and process sales order when required to support sales office.
- Setting up meeting rooms when required.
- Cover despatch office when required.
- Distributor sales enquiries by telephone or email ( basic, for stock checking and price list pricing)
- Liaise with the distribution account coordinator when pricing issues arise
- Distributor quotations when requested (basic, stock and price list pricing)
- Completing distributor expedite reports where possible, in a timely manner
- Portal monitoring and maintenance
- Any other duties to be delegated from time to time.
You will work collaboratively with the Distribution Account Coordinator and other colleagues to meet your department objectives.