*PLEASE NOTE: This is a Maternity cover position until March 2020 with a view to becoming a permanent role*
This is an opportunity to join one of the leading school trip providers in the UK and offers a diverse product portfolio that includes educational, music, sport and ski tours.
They are a friendly bunch and their office boasts a real family atmosphere. Perhaps this is, in part, due to the fact that they are still led by the same family that established the brand over 30 years ago.
As well as a friendly and supportive working environment, other employee benefits include:
- Opportunities to travel
- Rewarding commission scheme
- 25 days holiday plus all bank holidays (increasing with service)
- Flexible hours of work
- Free parking
Their office is based in Colwick, only 3 miles from Nottingham city centre, and currently employs over 70 members of staff.
Your role:
The successful candidate, after FULL TRAINING , will be responsible for arranging the travel arrangements and general itinerary fulfillment for their Ski groups travelling to Italy (but could also be to other destinations) **Please note Skiing experience is not a requirement of this role. This is an office based role and full training will be given**
Your responsibilities will be:
- Liaise with group leaders via e-mails or phone calls, arranging the Ski itineraries and answering any queries regarding their tour.
- Research new après ski activities suitable for school groups.
- Make all of the necessary reservations in resorts including ski hire, ski lift passes, transfers and meals.
- Liaise with all staff involved within the ski department (including ski sales staff and staff recruiting for ski instructors and ski technicians)
- Assist with the recruitment of Ski representatives (occasionally, to attend job fairs).
- To be the main point of contacts during office hours and out-of-office hours when ski groups are in resorts.
Essential requirements:
- Fluent Italian speaker
- Excellent customer service skills
- Highly organised and attention to detail
- Ability to handle pressure and meet deadlines
- Excellent written English and verbal communication skills
- Ability to work well as part of a team as well as individually
- Ability to prioritise work and to multi-task
- Good knowledge of Word and Excel
Beneficial requirements:
- An interest in Ski and travel
- Knowledge of the travel industry
- Knowledge of any other European language
How to apply:
Please submit a copy of your CV.