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Back to jobs Technical Support
  • London
  • £18,000 to £23,000
  • (Permanent)
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This is an exciting opportunity to join a growing London - Greenwich Riverside, based software company specialising in Property Management Software and website design.
They are looking for an enthusiasm for providing customers with technical support, customer care and on boarding new customers, be it remotely or face to face.

The successful candidate must have excellent communication skills, good phone manners, polite and tech savvy.

Job Position:

- Providing technical support (via phone)
- On-boarding new customers - to make sure that their account set up goes smoothly

This is a role that can progress into a more customer facing role, if the applicant is suitable.

Ideal Background:

Although we are considering candidates from all backgrounds that show they are computer literate and have the ability to learn new software packages, it would be nice to have a background in:
- Accounting/book keeping
- Technical IT support
- Customer care

Once the candidate is versed in the skills listed, they may specialise into one of the 3 specific roles:

- Telephone Support
- Client Liaison / Project Manager
- Training Specialist

They positively welcome applications from people who are multilingual or who have an international background.
- You must be a resident in the UK and have a full valid UK work permit.
- Immediate availability preferred.

The successful candidate must live within a commutable distance to their office in SE8, London.

Perks:

We know there’s more to life than work. That’s why when you join us, you will be automatically enrolled onto an employee benefits and wellbeing platform that gives you free access to over 200 exclusive perks, including free mobile phone insurance, discounted cinema tickets and up to 8% off at 20,000 retail stores nationwide.

Commissions/bonuses

Up-selling, commission opportunities and bonuses offered.

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