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Back to jobs Supported Living Manager
  • Stevenage, Hertfordshire
  • £30,000 to £32,000
  • (Permanent)


The successful applicant will be responsible for the day to day operations of their supported living schemes in Stevenage; Hertfordshire. They will be required to manage all aspects of the schemes (12 service users); as well as to develop, standardise and maintain all systems and processes to ensure legislative and contractual compliance.

- Accountable to the Business Development Manager, Registered Manager and Company Directors
- Ultimate responsibility for all staff working in the Supported Living Scheme
- To ensure that a re-abling, outcome-focused ethos operates throughout all aspects of the running of the scheme
- To provide ‘hands on’ care and support as and when required
- To provide housing related support and advice to service users within the scheme
- To ensure successful operation of quality control systems
- To ensure that all computerised and manual records are up to date
- Ensure that all complaints policies and procedures are followed
- Ensure that all company policies and procedures are followed
- Overall responsibility for all scheme-related documentation
- Ongoing liaison with all service users/relatives, social workers and any other external agencies
- Responsible for the recruitment and management of all staff members
- Responsible for management of the referral, assessment and move-in process of service users to the scheme
- Where possible, expected to take every opportunity to actively develop and further the company's business development ambitions
- Preparation of regular management and contractual reports
- Responsible for ensuring a safe working and living environment for staff and service users alike
- Ensure that all housing and housing related items within the scheme is maintained in a satisfactory and safe condition
- Ensure training needs of all staff working in the scheme are met effectively
- To work within agreed budgets
- Developing and maintaining relationships with external agencies, as well as supervising and appraising your staff
- To undertake regular risk assessments, staff spot checks, reviews and appraisals
- To attend relevant courses as and when required
- Ensuring information is up to date, maintain an accident/incident record and provide practical and emotional support to all staff and service users where required

- Management experience of supported living service provision for people with learning disabilities
- Car owner/driver
- Good level of computer literacy
- Experience of staff and contractor recruitment/management
- To have or be working towards a QCF level 5 award in Health and Social Care or equivalent
- Financially astute and able to effectively manage rotas and budgets

- Experience in the provision of complex health-related support to individuals with profound learning disabilities and challenging behaviour