An exciting opportunity has arisen for a Software Support Engineer to join a successful software company based in Didcot, Oxfordshire that develops and sells specialist software based on their web-based database platform. Their customers are primarily universities and hospitals worldwide.
They use a custom designed block building programming language to build bespoke solutions for their customers and require somebody with some experience of programming. It doesn't matter what programming languages you have used, but understanding logic and how to break a problem down into smaller steps is essential.
Are you somebody with customer-facing skills that has done some programming and would like to do more, or are you a programmer who enjoys customer contact and would like to spend more time supporting customers directly through programming?
As a small company, this will be a varied role in which you will make a real difference to the company.
You will provide an excellent standard of customer service and help customers to understand their technical requirements.
Essential Criteria:
- A good knowledge of programming (language is irrelevant, but knowledge of logic and the process of writing programs is essential)
- Must be independent, self-motivated, a team player and have a people-orientated personality
- Excellent written and communication skills
- Excellent analytical and troubleshooting skills specific to software related issues
Benefits
- Working in a small, friendly team with an opportunity to make a real difference
- Opportunity for occasional travel to conferences worldwide
- Be part of a growing company
- Flexible hours and working environment offering a good work: life balance
- Town centre office location within walking distance of Didcot railway station
- Possibility of remote working
Location: Didcot, Oxfordshire
To apply, please send your CV.