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  • Glasgow, Central Belt
  • £26,000 to £30,000
  • (Permanent)
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Reporting to: Head of Services.

Hours: 40 per week (08:00 - 17:00).

This company is looking to recruit a Service Manager.

Responsibilities

- Ensure key terms are upheld
- Track fault request
- Gain resolution with client
- Advice clients on security equipment

Key Duties

- Survey sites for CCTV
- Conduct Post Install Surveys
- Conduct quarterly service visits
- Ensure client complaint forms are completed and any issues addressed
- Clear and consistent reporting on site investigations
- Identify areas of Non-Coverage and rectify accordingly
- Arranging of Manned Guard deployments.
- Explain system limitations and specifications to clients
- Liaise with engineering regarding faults

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