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Back to jobs Service Department Administrator & Receptionist
  • Wellingborough, Northamptonshire
  • £9,724
  • (Permanent)
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Service Department Administrator / Receptionist

This is an opportunity to join a family owned business with over 40 years’ experience. They are looking to recruit a full time technician to join their team of highly skilled and trained technicians within their busy 10 bay Workshop at their Rushden branch.

They require a confident, presentable and friendly person to work at their Motorhome branch on the A45 with an immediate start.

This position will require you to deal with day to day workshop administration, booking in customer vehicles, creating and invoicing off invoices, liaising with manufacturers on warranty jobs, answering the telephone, taking payments from customers, meeting and greeting customers and visitors to the premises.

The successful candidate will have: excellent communication skills, excellent customer care skills, and good administration ability as well as being able to work efficiently and as part of a team.

Main Duties:
- Booking in customers
- Invoicing off work
- Claiming warranty with manufacturers
- Sales administration
- Process of warranty for sold vehicles
- Preparing weekly documents to assist the sales & service team
- Any other ad-hoc duties
- Answering telephone calls / transferring calls / taking messages / emailing staff messages

Requirements:
- Excellent verbal communication skills - has the ability to convey information verbally to fellow team members and customers
- Stability under pressure - reacts well to change and stays positive despite setbacks
- Able to work as part of a team
- Able to adapt to the companies needs in the way we deliver our service
- Reliable and takes pride in the quality of their work

Uniform will be provided.

Must be able to drive as access is on the A45.

Hours of Work – 22 HOURS PER WEEK
1pm to 5:30pm – Monday, Tuesday, Thursday & Friday
9am to 1pm - Saturday
(please note Wednesday is a non-working day)

£8.50 per hour

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