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Back to jobs Service Delivery Manager
  • Sheffield, South Yorkshire
  • £32,000 to £38,000
  • (Permanent)
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This leading digital inclusion organisation is looking for a dynamic Service Delivery Manager to join their Design & Innovation team.

In this role you’ll organise a mixed-discipline team designing creative approaches to some of society’s most entrenched social problems. You’ll support the team to plan and organise their work, making sure they run on lean principles, test things at the earliest stage and work quickly to unblock any problems. They use digital to tackle social problems and you’ll be working directly on both digital & non-digital services.

You will:

- Be quick to encourage, support and organise testing in the wild, lining up partners & participants
- Engage a range of partners and stakeholders, keeping them informed and involved
- Use rapid prototyping, lean and agile techniques to test and iterate concepts quickly
- Communicate progress regularly, helping colleagues, partners and centres pull together to get things done
- Unblock problems and get the right people involved at the right time.

You will be:

- An experienced delivery manager with a range of projects in your portfolio
- A brilliant people person, able to the win the trust of colleagues and work with them to deliver exceptional, user-centred work
- A fantastic communicator, using a range of methods and tools to keep people on track and up to speed
- Highly organised and able to work with lots of moving parts
- Committed to living and upholding our values: positive, creative, collaborative, inquisitive, people-focused.

Essential Skills and Experience:

- Familiarity with a range of agile and waterfall methodologies
Agile and Prince2 desirable
- Excellent benefits package: 30 days holiday, Pension scheme, Childcare vouchers, Cycle to work scheme, PMI

They are based in Sheffield, but we work everywhere in the country, and these roles will require a significant amount of travel to other locations, particularly London.

If you’re excited by this challenge, and think you have what it takes to be part of their mission, they would love to hear from you.

If you’d like to apply, please send an up to date CV.

About The Company:

Around 12.6 million people in the UK still don’t have the confidence & skills to use digital technology & the internet. Their mission is to help them bridge this gap to become digitally confident & capable.

Since 2010 they have helped over 2 million people improve their lives using digital, driving positive outcomes from employment through to health and wellbeing; their target is to help 2 million more by the end of the decade.

They have done this by partnering with a network of over 5,000 community organisations across the UK: the Online Centres Network. They bring together thousands of community partners reaching deep into communities to help people across the UK gain the support & skills they need to change their lives and overcome social challenges.