Croydon, circa £35k plus benefits
Closing Date for applicants: 20th Feb 2017
Interviews for successful applications: between 24th Feb & 1st March 2017
This established and growing IT business are looking for hard-working and customer focused professionals to join their team serving the education and small business sectors. You must be a team player with excellent communication and problem solving skills.
You will be responsible for delivering on-site ICT support to their customers, delivering their core values of quality, affordability, reliability and simplicity. Their regular working week is Monday to Friday but all staff are expected to be flexible in their working pattern in order to respond to customer needs & business demands. This may include occasional evenings and weekend work.
To join their team, applicants must be:
- Honest, punctual and reliable
- Flexible in their approach, adaptable & enjoy a challenge
- Approachable and friendly with excellent listening skills
- Prepared to take ownership of problems & ensure solutions
- Committed to training and constantly developing skills & knowledge
- Self-motivated, highly organised & efficient with an eye for detail
- Committed to excellent customer service at all times
As part of their team you will be involved in:
- Providing expert on-site front-line support to a wide range of customers
- Supporting, integrating & maintaining ICT systems
- Supervising, training & mentoring colleagues
- Effective project management focused upon delivery
- Installation & configuration of ICT hardware including handling, delivery and repair. This may include physical installation both indoor and outdoor & the use of appropriate tools and equipment
- Installation, configuration, deployment and maintenance of software and applications
- Drafting, improving & using detailed documentation & procedures
They are looking for people with the relevant experience or knowledge to deliver outstanding solutions in these key areas:
- Windows Server & network operating systems
- Server virtualisation & remote application deployment
- Windows desktop & Microsoft Office application support & deployment
- Apple OSX & IOS hardware & software support & deployment
- Support, implementation & troubleshooting of managed wired & wireless networks
- Implementing & supporting VoIP, video conferencing & IP CCTV systems
- Integrating & delivering effective Cloud & SaaS solutions
If you have excellent people skills, work well under pressure & can demonstrate expertise in some or all of the areas above, they offer a competitive salary with pension plus a shared bonus scheme, car allowance & business mobile phone.
The position is subject to an Enhanced Criminal Records Check. Their staff are required to be well-presented & wear uniform at all times during working hours.
You must have the legal right to work in the UK. You must drive, own a vehicle & hold full clean licence, you will be required to travel across customer sites & have insurance cover for business use.