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Back to jobs Senior Cloud Deployment Engineer
  • Stourbridge, West Midlands
  • £35,000 to £40,000
  • (Permanent)
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An IT and Cloud services company which has been operating for almost 10 years providing Datacenter Hosting, IT Support, Communications and Print. They believe in offering their customers high quality service through expert advice from their offices in Stourbridge and Birmingham.

As a business, they have ambitious plans of growth over the next 5 years and understand that their people are an important part of what enables this to happen. If you are passionate with a will to succeed they would love to hear from you

Jobs Summary:
Your role as Senior Cloud Deployment Engineer will be to migrate customers onto their cloud services platform, which includes hosted desktop, IAAS and Office 365

Responsibilities:
- To manage and implement customer journeys to Hosted Services
- To provide onsite and remote solution implementation
- To display excellent verbal skills whilst maintaining communication on both technical and non-technical levels
- To assist in the management, maintenance and security of the Datacenter Environment
- To maintain customer site documentation
- To build personal knowledge of their product portfolio
- To complete training and development plans to increase skill levels on an ongoing basis

Performance Standards:
- Maintain high levels of customer satisfaction
- Maintain a safe and clean working environment
- Maintain project timelines on hosted migrations

Personal Skills Required:
- Suitable personal skills to build relationships with clients
- Highly effective communication skills and phone manner
- Ability to handle challenging customer situations and work under pressure
- Ability to prioritise work-load and multi-task
- Positive attitude
- Methodical Approach
- Must hold a clean UK driving license

Technical Skills Required:
- Previous experience of working in an IT environment to the requisite level of technical understanding
- Good knowledge of modern day technologies such as virtualisation, Office/Microsoft 365, Windows Server, Storage, Security Products
- Microsoft Windows Server technology design and implementation
- Understanding of Cloud services such as IAAS, SAAS, DAAS and the underpinning technologies
- Good knowledge of Active Directory/Azure AD/Microsoft Exchange design and implementation
- Experience managing and administering the Office 365 suite
- Understanding of security solutions such as implementation of Nextgen Firewalls
- Understanding of varying connectivity technologies (Leased line/MPLS/EFM/ADSL) is beneficial
- Ideally candidate will hold MCSE/MCITP and VCP would also be beneficial

Office Hours: Monday to Friday, 8.45am-5.30pm

Benefits:
- 20 days per year plus Public Holidays
- Infrastructure available for Training and Development
- Company Laptop
- Training based Earning Scheme