One of the leading UK suppliers of tanker loading and fall prevention systems is looking for a smart, enthusiastic, confident person to provide support to the sales team.
This is a new part time position within the company and is focused on providing support to the sales team. The main purpose of the role will be to follow up on all existing and new quotes that have been generated by the sales team. This will entail contacting customers, by telephone in the first instance, to follow up on the quotes, asking relevant questions to ascertain the latest position of the quotes and where necessary building positive business relationships with prospective clients.
The successful candidate will have experience in a business to business environment and be experienced and confident in using the telephone to talk to business customers. They will preferably have come from a equipment sales or customer services background. It is essential that they are confident in talking to customers directly and are not afraid to pick up the phone. The role would suit a self-motivated individual with good organisational skills, previous experience of sales or customer service and good administrative skills.
Main Role of Job
To follow up with customers on existing quotations
Provide feedback from customers to the sales team
Support the sales team with general sales administration
General Tasks.
- Quote follow ups
- Using the telephone, follow up on all quotations generated by the sales team in a timely manner.
- Where necessary build positive business relationships with clients through the quote follow up process
- Identify quotes that require further follow up from the sales team
Feedback to sales team
- Log all feedback and comments from clients to help provide up to date information for sales forecasts
- Highlight any key feedback to sales team for further follow up.
- Keep updated contact notes within the CRM software and sales forecast system
- Track quotations through the sales funnel and ensure that a conclusion is provided for each quote
General sales administration
- Once trained, help with initial responses to sales inquiries by logging and responding to clients
- General administration support of sales office
Hours
12 hours per week spread over three half days – Preferably mornings – Tuesday / Thursday / Friday
Pay
£17500 to £19000 equivalent full time earnings which is equivalent to £8.41 to £9.13 per hour