This outsourcing call centre specialises in Mobile Phones within the telecommunications sector. They are seeking a candidate to join their Sales Support department in Nottingham City Center due to the constant growth and demand for the business.
The department is fast paced and they offer a wide range of support to their internal and external customers.
Duties and Responsibilities:
- Fulfil all orders completed by their sales department into our in-house CRM
- Monitoring and maintaining stock levels.
- To produce and maintain performance reports for the sales department.
- Provide IT support when required.
- To complete customer verifications when required.
- Complete general administration and filing.
- To produce ad-hoc reports when required.
- Attend team meetings when required.
- Liaise with internal and external departments to ensure enquires are resolved in the specific timeframe.
Ideal Candidate:
- PC and IT literate – Essential
- Excellent communication skills – both verbal and written
- Keen attention to detail
- Self-Motivated
- Flexible when needed
Job specification
- Full time – 40 hours a week
- Shift patterns 11.00 – 20.00
- Paid Holidays
- Workplace Pension scheme
- Full training provided
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