Job Title: Sales Executive
Hours: Mon –Fri 9:00am to 5:30pm
Salary: £16,000 - £20,000
Location: Penryn
The primary responsibilities will be handling sales opportunities with both new and existing customers, providing them with information and guidance and producing sales quotations. This will focus on selling a range of IT products and services into small to medium sized business and schools.
Key Roles & Responsibilities:
- Handling incoming sales enquiries and following up on opportunities.
- Producing quotations and proposals efficiently to company standards under guidance from the senior sales.
- Managing opportunities in the companies CRM system.
- Liaising with suppliers and 3rd parties and obtaining pricing.
- Sales administration tasks including creating of sales orders and purchase orders when required.
- Liaising with the service team to schedule and manage sales installations.
- Managing customer expectations and dealing with customer feedback
- Liaising with technical team and accounts
Skills/Professional Qualities:
- Excellent telephone manner.
- Proactive approach and a willingness to learn.
- Would suit a candidate with knowledge and experience with IT or IT industry
- Good customer communication skills and telephone manner
- Generates enthusiasm among team members
- Proactively seeks opportunities to build on existing skills
- Communicates effectively with customers to identify needs and evaluate alternative business solutions in accordance with organisation objectives
- Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
- Manages customer expectations effectively
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