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  • Needham Market, Ipswich
  • £22,000 to £24,000
  • (Permanent)
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This expanding, family owned manufacturing company in Needham Market, with good transport links and bus service to Ipswich is looking for a Sales Coordinator to join their team.

Overall Job Purpose:
You will be responsible for the effective sales quotation process, supporting the communication with other departments and external customers. Focussed primarily on supporting the Sales Director to ensure the smooth running of new sales enquiries to contribute to the achievement of the sales targets and the company’s overall objectives.

Main duties:
Sales:
- Attract new clients focussed on financial gain and customer satisfaction
- Arrange and attend business meetings with prospective and new customers
- Maintain and develop relationships with customers and address their needs effectively by providing trustworthy feedback and after sales support
- Research and identify new market opportunities
- Coordinate customer requirements, develop and negotiate contracts and integrate with business opportunities
- Explore opportunities to add value to job accomplishments
Administration:
- Prepare sales quotations and follow up existing quotes to close the deal and convert to orders
- Update all customer/prospect interactions and ensure they are entered onto internal system
- Prepare quotations for customers in line with requirements and necessary guidelines
- Liaise with suppliers and negotiate best price
- Prepare and complete pre-production documentation
- Manage effective handovers to customer services and relevant departments
- Attend trade shows representing the company
- Assist the sales department in the implementation of new systems, audit requirements etc

Key Performance Indicators:
- Monthly conversions
- Number of quotes created and sent to a prospective customer
- New customers
- Lead to sale conversion rate
- Customer profitability
- Increasing average order value

You will ideally possess strong communication and IT skills, with an understanding of what a business to business environment is, ideally in a similar role. You will be able to communicate at all levels with customers, suppliers and other departments within the company.

You will be confident in presenting face to face and have excellent phone based negotiation skills. You will need evidenced experience in nurturing prospects and converting them to trading customers.

Package also includes Free Gym Membership and Workplace Pension Scheme.