A leading Vehicle Contract Hire & Leasing Broker, Authorised & regulated by the Finance Conduct Authority & established in 1998. Specialising in & offering Business & Personal Contract Hire vehicle finance. The company is enjoying a sustained & on-going period of growth and now have a vacancy for an enthusiastic person to join the Sales Team.
The successful candidate will be office based & work full time (9.00am-5.30pm, Mon to Fri ) within their challenging “Call Centre” style Sales Environment, need to be hardworking, reliable, committed, self-motivated & have the ability to work as part of a team, at speed and under pressure, as well as taking ownership of /processing own workload, a friendly personality to which customers can respond well to is vital.
A good flexible work ethic is crucial to the role.
You will be responsible for dealing with enquiries from customers potential & existing, providing a first class Customer Service experience, this is a very competitive market & so speedy delivery of their service is crucial, as is the ability to multi task & work accurately at speed, the role involves a high level of Admin. based tasks. Salary negotiable depending on experience.
Duties include:
- High volume of Call taking
- Dealing with and processing high volumes of Sales Enquiries
- Website management/pricing updates
- Social media advertising
- Obtaining, raising & sending of quotations
- Following up quotations, proposals & orders, to ascertain outcome/customers intentions
- Data entry to raise Quotations, Proposals, & Vehicle Orders via the In House Computer System
- Completion of various company forms and spreadsheets
- Extensive client, funder & dealer liaison
- Together with general office duties .
Please Note there is no “cold calling” involved, their business & Sales Enquiries are sourced via their company - Website advertising, renewal of business & recommendations.
What they are looking for:
- A quick learner, able to understand & follow instructions & company procedures & regulations
- Able to plan & prioritise the working day independently
- Must have gained enough independent Sales Experience to Work on own initiative and identify priorities.
- Well presented with a good telephone voice and manner along with excellent & proven communication skills
- Able to quickly build rapport & good working relationships with clients, suppliers & fellow team members & have confidence to work well & calmly in an extremely busy sales office.
- Ability to multitask & work accurately at speed is vital to this role as too is the ability to liaise well with colleagues & the Admin Dept. & provide regular feedback and updates to Management.
- Previous experience within the Insurance, Financial Services or Car Sales industry would be beneficial.
Qualifications:
Minimum GCSE/A*-C in Maths & English or equivalent.
Industry Training - AML and DPA Regulations, Introduction to Consumer Credit Regulations, & an understanding of the FCA regulations would be advantageous.