A leading Vehicle Contract Hire & Leasing Broker, est. 1998 are seeking to recruit an experienced Sales person & Administrator to join their highly dedicated & customer-focused Sales Team.
As an experienced Sales Person, your role will involve liaising with new & existing customers, qualifying their needs, & converting inbound car and van leasing enquiries, generated by their website, telephone and e-mail. After qualifying the needs of each customer, you will actively promote the best value and most suitable car leasing packages to both private and business customers using their in-house finance systems & established dealer /funder network, as well as providing tailored quotations for clients wishing to “design their own lease” together with promoting additional services such as insurances and protection.
You will deliver excellent customer Service by providing customers with quality & excellence whilst consistently exceeding customer expectations.
This role would suit candidates with both sales & admin experience ideally from the automotive industry & with FCA compliance knowledge
Working in a small open plan office you will benefit from the experience of a long established & successful team.
You will ideally have:
- Inbound & outbound Sales experience
- An outgoing & friendly personality with a resilient & confident nature
- The ability to work well under pressure & be a natural relationship builder
- A self motivated, team player with a desire to succeed & take responsibility
- Highly flexible approach to work & people with excellent reliability & work ethic
- IT literacy together with awareness in the importance of complete & accurate data .
- Ability to follow processes & industry regulations is vital
- Ability to prioritise workload & use own initiative is vital
This is a phone based role & will include meeting local clients.
Duties:
- Taking in-bound calls & enquiries from both prospective & existing clients to assess their needs & qualify with a written quotation
- Follow up all client activity
- Website management/pricing update
- Data entry to raise Quotes, Proposals, & Vehicle Orders via In House System
- Build good relationships with an existing panel of suppliers
- Completing all admin tasks & relevant paperwork to a high level of accuracy.
- Achieve/exceed sales targets to contribute to business profitability,
- Maintain clear & accurate communication with Admin Dept.
- Update & improve product knowledge to increase sales opportunities
- Qualify customers’ needs regarding their financial constraints/budgets, vehicle preferences & motoring needs
- Follow all laid-down administrative,regulatory & company procedures
Being a competitive market a speedy delivery of the service is crucial, as is the ability to multi task & work accurately at speed.
Normal hours are Monday to Friday -9am - 5.30pm some additional time / work may be required outside of normal hours for ensuring business requirements are met.