One of the fastest growing Energy Suppliers in the UK is looking to recruit a Sales Account Manager.
A wonderful environment in which to nurture personable skills and sales techniques, with a family culture with care and passion combined, it's a fun, friendly and warm environment.
They are looking for applicants with spark, enthusiasm, passion and a great work ethic. They offer fully comprehensive training for those without energy experience but also help to fine tune those that have worked within the industry. Fundamentally, if you have the passion to advise and consult with clients, this is for you!
The Role:
- Contacting new SME business customers to promote their fantastic energy packages
- Using a consultative sales approach, you will get to know your customers and understand the needs of their business
- To quote customers predominately using the company pricing systems, accurately and within set procedures.
- To build up a portfolio of customers and to manage the acquired data effectively.
- Bringing in new business whilst adding value to their existing portfolio by delivering exceptional service and competitive deals
- To achieve daily/weekly/monthly sales targets and Key Performance Indicators such as;
- Talk Time / Call Numbers
- Contracted Sites
- Revenue
- Utilising trusted sales techniques and an appropriate sales script to contract customers over the telephone within agreed rules
- To accurately complete all customer details & sales information to the required standard
- To adhere to the sales compliance rules always ensuring all sales are generated in line with guidelines and quality standards
- To ensure continued self-motivation is maintained and that all Key Performance Indicators are focused on to drive quality and improvements in all aspects of the sales process
- Overall portfolio management through accurate administration.
- Handling of general client queries about their utilities, providing relevant recommendations and working on their behalf to solve issues
Qualifications / Experience Required:
- Excellent verbal communication skills.
- Excellent Sales and negotiation skills.
- Good telephone manner
- Can communicate effectively and professionally to all customers.
- A logical thought process to negotiate & sell.
- A proven track record in direct sales.
- Excellent organisational skills to manage calls, maintain records and notes
- Team player, willing to share ideas and techniques with other team colleagues.
- Minimum of 12 months’ telesales experience
- Knowledge of the energy sector is useful but not essential
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