A fantastic opportunity for 2 x Reviews Administrator’s to join a highly successful technology business, publishing industry leading websites. Combined these sites achieve over 20 million visitors a year and have over 200,000 verified reviews. Having achieved fantastic growth for several years we have exciting plans to grow substantially in the coming years by connecting care seekers to care providers.
Reporting to the Reviews Manager, the Reviews Administrator plays a pivotal role in ensuring that authentic reviews are added to our websites by performing validation checks and then accurately processing and publishing them.
Responsibilities:
- Processing of review cards
- Processing of online reviews
- Processing of review responses
- Email administration
- Liaising with clients and reviewers over the telephone
- Resolving any queries generated either by email or telephone
- Guillotining and sorting review cards received
Skills:
- Will have outstanding attention to detail and be a great communicator
- Will have an excellent level of computer literacy with knowledge and experience of Microsoft Office
- Be professional, confident, diplomatic and sympathetic when liaising with others
- Possess a desire to improve processes and be part of a successful reviews team
Salary & Benefits:
- Salary circa £20,000 depending on experience
- £4,000 per annum discretionary company bonus scheme
- 25 days holiday
- 6% employer pension contribution
- Access to free perks and discounts through Perkbox
- Company and Team nights out
- Onsite Car Parking
Hungerford. Less than 5 minute walk to Hungerford train station and high street. Onsite parking.