This is an opportunity to join an equal opportunities Company. This company is also a leading innovative watchmaker with a unique heritage, built on entrepreneurial spirit & an forward thinking approach to problem-solving. This company offers great career opportunities in its UK headquarters and flagship store in London's iconic fashion destination Carnaby Street – heart of the West End!
They are looking for fun & dynamic Brand Advisor who has the passion for their Timepieces, can work well within a team & provide exceptional customer service.
Main duties
Sales/Service
Be fully conversant with their retail selling skills
- Ensure all customers entering the store are acknowledged
- Ensure that all customers receive the best possible service at all times
- Identify the requirements of customers and assist with the selection products
- Inform customers of new lines and special offers
- Serve more than customer at a time as circumstances require, using all the customer selling skills effectively
- Be fully conversant with stock in terms of product knowledge, ranges available and technical information
Housekeeping/Standards of presentation
- Ensure high standards of housekeeping in all areas of the store, including sales floor. Stockroom and staff areas
- Ensure presentation cabinets are adequately stocked with relevant models at all times, and with the appropriate product details and price
- Keep management advised of fast of slow moving lines
- Replace product sold from interior display cabinets as quickly as is practical
- Assist with re-merchandising of the store when required
- Follow stock control procedure as instructed by the Manager
Security/Health and Safety
- Security rules to be understood and adhered to at all times
- Any breach of security rules to be reported to Manager
- Adhere strictly to cash desk security procedures
- Be fully conversant with fire extinguishers, fire points, fire exits and place of assembly
- Report any suspicious activities by customers, staff or Manager to relevant authority
Training
- Become actively involved where necessary with certain aspects of staff training
- Ensure self-development of product knowledge on all their products, seeking assistance where appropriate
General Duties
- Assist with interior displays and OPS when required and maintain high standards of Housekeeping within these areas
- All stockroom facilities monitored on a daily basis
They will offer you:
- Competitive salary + 20% Commission OTE
- 33 days annual leave
- An excellent non-contributory pension scheme
- Private healthcare scheme
- MediCash health plan
- Childcare vouchers
- Eyecare test
- In-store events
- Company social events
If you love delivering great customer service and selling products, then this is the role for you!