This is an exciting opportunity to join a long established company that has become one of the leading suppliers of clinical database, analysis software and consultancy services to hospitals and institutions in the world. Since its inception, the company has maintained a belief that clinical data collection and analysis is crucial in achieving effective clinical audit and ultimately, improving patient outcomes.
As a Registration Administrator you will work with a small skilful software development team responding to customer requests for technical help and assistance with their registration application.
The Company’s customers span the globe and good communication skills and a common sense approach are essential to keep the process running smoothly.
Person Specification:
- Computer literate (HTML, CSS)
- Quick learner organised and with great attention to detail.
- Professional - be responsible, accountable and delivering to promises
- Proactive - be motivated and innovative
- Enthusiastic, and able to pick up new skills quickly
- Problem solver and provide well thought through solutions
- Communicate very well in English, both written and verbal
- Friendly - be welcoming, customer-focused and respectful
Responsibilities:
- Creating new users into registries, accurately and following the authorisation trail.
- Attending phone queries and resolved with excellent customer service skills.
- Update documentation as required.
Additional Info: The Company is looking for the Registration Administrator to work in their Henley on Thames office. This is a flexible role and means you could be working on a part time or full time basis to suit you and has all the benefits of working in a small, friendly office. Ideal for someone wanting to get back in the workforce or new graduates.