This is an opportunity to join a unique organisation combining medical services and complementary therapies to deliver amazing results to their clients. Their ethos of developing relationships and looking after generations of their client's families delivering effective services with clear results has earned them a strong reputation in London and internationally. They have been doing this for over 13 years in their teams, and their flagship clinic has an amazing track record of nearly 13 years achieving those unique results, with excellent reviews.
The receptionists are the first point of contact for their patients and clients, so the ability to remain calm, professional and even-tempered under pressure is a must. You'll need to be comfortable dealing with the public, with their practitioners and with other professionals in a timely and efficient manner, and to work on your own initiative while delivering effective customer service in person, on the phone and via email.
- Dealing with patient/customer enquiries, taking payments, observing protocols and confidentiality at all times.
- General administration, including the issuing and analysis of reports from medical insurance companies.
- Good working knowledge of Word and Excel
- The efficient handling of incoming telephone calls.
- Assisting senior staff when requested.
- As the face of the clinic, it is essential that you have a high standard of personal grooming, a good command of written and spoken English, and are committed to offering the very best service with tact, diplomacy and patience.
Job Type: Full-time
Salary: £20,000 - £24,000
Be part of a dynamic and fast-growing organisation that truly cares about transforming the lives of the people who need them!
They are located at Chelsea Bridge, near to Sloane Square Tube and Battersea Park Rail Station.
If you have what it takes, they want to hear from you asap for immediate start. Please send your CV.