The purpose of this position is to provide support for sales and operational teams in the form of placing purchase orders, system receipting-in of stock; managing back-orders, dealing with incoming communication (email & phone) and providing administrative support within the purchasing team.
As a team they are required to be reactive and proactive to the changing business drivers and requests for products and services, detailing the requirements, and purchasing products via our supply chain to support the business objectives.
Consisting of, but not limited to:
- Daily monitoring and receipting-in of stock against PO’s placed;
- Communicating and providing visibility of open back-orders;
- Day-to-day throughput of purchase orders relating to all business units, specifically our client device team;
- Monitoring of and responding to incoming email traffic with various email groups;
- Assisting with responding to and managing of supplier PO queries;
- Pricing and sourcing stock for new sales orders;
- Creation of new part requests and maintaining part records within SAGE ERP;
Dealing and responding to supplies exceptions;
- Proving cover for other team members when out of office, specifically for project orders;
Key Tasks
- Ensuring all previous day’s orders received by the suppliers and shipment reports acted upon, including the updating of SAGE;
- Receipting-in of stock against purchase orders shipped by their suppliers (and storing the supplier delivery note);
- Ensure the purchasing and supplier queues are maintained throughout the day;
- Assisting other team members and ensuring supplier queries are acted upon, and communicated to the sales teams, when necessary;
- Be responsible for the updating and communication of back-order information flow to the sales teams;
- Ensure part code requests are acted upon and communicated back to the Customer Services team once complete;
- Manage and update the team key supplier database, whilst assisting with sourcing of new suppliers when required;
- Monitoring of purchasing mailbox, with an emphasis on ensuring mails are responded to within the 2 hour SLA;
- Work as a member of the purchasing team to meet and where possible exceed the KPI’s outlined by the Management Team.
Desired Skills
- Experience in MS Office tools, such as Outlook, Word and Excel.
- Experience of Tesseract (not essential).
- Experience of SAGE ERP (not essential).
- Able to work calmly under pressure.
- Attention to detail.
- Aptitude in both proactive and reactive situations.
- Ability to prioritise and manage several issues and requests in a structured manner.
- Ability to work within multiple collaborative teams.
- Good verbal and written communication skills.
- Display exceptional follow-through, personal drive and the desire to make a difference.