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Project Manager - Sales Support - 10 month FTC

  • London, England
  • Competitive salary
  • Permanent / Full-Time
  • Advertised 170 days ago

This company is looking to recruit a Fixed Term Contract, Sales Support Project Manager. The Sales Support Project Manager will be a member of the FSD Sales Support team, which is responsible for managing and co-ordinating all project work requests relating to FSD customers in North America.

Accountable for the complete on-boarding life cycle of client circuit installations including project creation, service order placement and installation with telecom carriers and vendor management within contracted SLAs Sales Support Project Managers work closely with Sales and Sales Engineering to set and define customer expectations, provide the interface between the customer and th internal groups and co-ordinate with each group to ensure the customer’s order is completed in a cost effective and timely manner.


- Bachelor's degree and 2-4 years experience or equivalent work experience
- Strong organisational, verbal and written communication skills
- Knowledge of Microsoft Windows applications
- Ability to establish and maintain effective working relationships with others and be a team player
- Ability to provide project leadership, coordination, guidance and drive issue resolution
- Quick thinking and able to work in a fast-paced and dynamic environment
- Capable of performing high-level escalations with all carriers and vendors in a professional and responsible manner
- Knowledge of carrier processes, products, ordering tools, and technologies used for circuit provisioning and quoting
- Ability to respond to frequent pressure to meet deadlines
- Ability to respond to frequent demands of multiple customers (internal and external)
- Ability to manage multiple projects at the same time
- Ability to work with minimal supervision
- Ability to exercise independent judgment
- Commitment to protect confidential company information
- A professional, positive and friendly manner
- Must be available to work core office hours of 9AM – 5PM Monday – Friday
- Strong interpersonal skills are also required as Sales Support functions as inside sales staff, processing customer requests for additional business from existing FSD customers

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