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Back to jobs Plant Hire Controller / Shop Assistant
  • Milford, Surrey
  • Salary negotiable
  • (Permanent)
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A long established, independent family-owned business offering excellent quality and service in Skip Hire, Plant Hire, Trade and DIY Shops, Demolition, Trade Waste Collections, Road Sweeping and Agricultural Contracting.
Supplying services in Berkshire, Hampshire, Surrey and surrounding counties.

For Plant and Tool ranges including but not limited to:
Access Platforms, Drilling & Breaking, Cleaning, Compaction, Decorating, Garden & Landscaping, Hand Tools & Power Tools, Material Lifting & Support, Plant Machinery & Attachments, Plumbing, Power Generation & Lighting, Pumping Heating & Drying, Site Works & Building, Surface Preparation and Concreting, Welding & Woodworking.

The role will involve:
- Communicating with customers in the shop, on the phone and via email
- Proactive in learning about new products and have basic understanding of the range of products
- Taking and processing orders for tools and plant hires
- Processing tool and PPE sales within our shop
- Ordering sales stock
- Trained in Hireguard insurance to 'sell' to our customers
- Liaising with staff members, customers and suppliers
- Stocking and maintaining sales goods
- Delivering equipment at busy times
- Partaking in training courses as necessary, possibly in own time
- Keeping work environment clean and tidy
- Partaking in promotional events
- Assisting with other tasks if required
- Assisting with other depots if required

Person Specification
- Excellent communication and interpersonal skills.
- High regard to customer satisfaction
- Ability to learn about new products and understanding the basics of them, and be aware of competitor information
- Must possess excellent organisational skills, meeting deadlines, plan and prioritise workloads.
- A high level of accuracy is essential, seeking clarity when required and taking responsibility for own work. Resolve problems effectively.
- Have a good knowledge of IT systems.
- Must be a good team player or work well under own initiative.
- Demonstrate understanding and works to exceed customer expectations.
- Accountable for results and long term business objectives.
- Work well under pressure

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