We are currently recruiting for an experienced Walking Photocopier/Printer Engineer within the office equipment and managed print services industry. We are looking to expand our service team and we are looking for a Photocopier/Printer Engineer with a proven background servicing and repairing colour and monochrome photocopiers, printers and MFDs/MFPs.
To provide field cover and On site holiday/training based cover for their premier London Sites.
Responsibilities:
- To service, repair and maintain photocopiers, printers and MFDs/MFPs
- Ensure all visits are completed in accordance with call control
- Ensure standard or repair/maintenance in accordance with company expectations
- Advise on potential upgrades (if applicable)
- Maintain records and paperwork as directed by management
- Providing exceptional customer service at all time
- Attend training sessions to keep skill sets updated
Essential skills & experience
- 2 years + experience in a similar position (Walking Photocopier Engineer) servicing and repairing photocopiers, printers and MFDs/MFPs
- HP, Xerox and Samsung manufacturer trained (Preferred Manufacturers but others acceptable)
- Customer service skills
- Networking/Colour Theory/Connectivity skills would be advantageous but not essential
- Strong problem solving ability