For the last 3 years, this company has been helping e-commerce businesses to change the way they collect and analyse their website data to achieve BIG meaty results - like an increase in profit of £300,000 in just three months!
Their small but beautifully formed team of analytics wizards are all about results. They tweak, test and turnaround data collection so that the business is collecting analytics aligned with their sales goals. As Operations Administrator you will be the glue that holds the team together and help us carry out their work in a more streamlined, organised, and efficient way!
Role in brief
- Booking sales calls
- Preparing contracts, welcome emails etc
- Manage holiday calendar
- Organising training plans and process documentation (across multiple spreadsheets)
- Managing forecasting and time logging documents
- Scheduling meetings, 1-1s, training days, quarterly events and Christmas party
- Organising travel and accommodation when required
- Manage KPI dashboard for monthly meetings
- Basic accounts admin; reconciling bank feeds, preparing invoices
- Answering the phone and taking messages
- Updating their website and occasional social media updates
- Supporting business operations
Who you are
- Great rapport and relationship builder
- Skilled with spreadsheets
- Highly customer focused; with a passion to deliver the best possible service
- Positive and optimistic even under pressure
- Flexible, reliable and proactive
- Strong command of English – written and oral
- Excellent communicator - via telephone, reports and email
- Methodical and organised, with an eye for detail
- Able to manage own time and hit deadlines
Your skills
- Strong IT skills, in particular Excel
- Experience of working with G Suite tools (Google Sheets etc)
- Good level of common sense and initiative
£10 per hour.
Full and part time hours considered
20 days holiday per year (pro rata) plus bank holidays.
Permanent role on completion of an initial probationary period.
To apply for the role, please apply here or send your CV.
They look forward to hearing from you!
Location is in Chandlers Ford, Eastleigh, Hampshire.