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Back to jobs Membership Development Officer
  • Bristol, South West England
  • £36,000
  • (Permanent)
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This international membership organisation requires a Membership Development Officer (MDO) based in South West England. The post-holder will work in conjunction with the Membership Manager, other MDOs & active members in the area to delivery membership support and promote the benefits of the membership.

They will deliver a coherent strategy for membership development, including the development & delivery of training and other services to individuals and companies in the area. The role requires travel & some overnight stays.

Duties and responsibilities

- Actively seeking, gaining buy-in for & implementing initiatives to help members & aspiring members with their professional development plans
- Undertaking activities to promote and grow membership
- Providing advice & guidance to members and non-members
- Providing advice & guidance to employers to support employees’ professional development
- Developing links & initiatives to raise awareness of the membership & professional development in further & higher education establishments, and with their students
- Working closely with the Membership Manager, existing MDOs & other areas to ensure a consistency of approach
- Ensuring that membership records are up to date

What are they looking for?

- Education to degree level or equivalent with relevant & transferable experience in civil engineering, customer service, learning & development or a related subject is essential.
- Previous exposure to liaising with a wide audience of people, along with the ability to engage & relate to senior members of the engineering & education professions is essential.
- Attention to detail and the ability to turn technical material into non-technical outputs is essential, as is the ability to target & engage a diverse range of audiences.
- The ability to work alone & as part of a multi-functional team, while managing & planning several simultaneous tasks effectively is key to this role.
- The successful candidate will have excellent written & verbal communication skills & the ability to prepare & deliver presentations for a wide range of audiences. You will also be capable of public facing interactions on a personal & group basis.
- Strong supporting ICT capabilities with knowledge and skills in Microsoft office applications are essential.
- Ideally you should also be experienced at working with volunteers.
- Membership, or eligibility for membership, of a professional body is desirable.
- There will be a need to work with volunteers and aspiring members outside “normal office hours”, when necessary.

Applicants should submit a cover letter, CV and supporting statement in the same document, answering the following two questions:

1. Why and how does your experience equip you to carry out this role? (Max one side A4)
2. How you would approach the requirements of this role? (Max one side A4)