Are you a ‘hands-on’ General Manager with proven experience of operational excellence? Do you exude positive energy and inspire others to win? Do you have excellent people management/relationship skills? Would you relish the opportunity of joining a dynamic, fast growing family business, where you could really make your mark?
You'll enjoy:
- A generous salary plus bonuses
- A host of benefits – including on-site parking and free lunch every day
- A close-knit team of motivated people to lead and work alongside
- Training and personal development opportunities
- Quality premises in Bristol
- Clear, easy-to-follow systems and procedures
- A healthy, collaborative culture
- Being part of a business that has grown rapidly in recent years and which has great prospects ahead!
Primary Responsibilities:
Leadership:
- Exude positive energy at all times in order to motivate and inspire the team
- Responsible for keeping the purpose, mission and core values alive on a daily basis
- Chair weekly management meeting with the MD
- Helping part-time senior director develop new systems/processes
- Running daily 20 minute conference calls with all staff
- Make arrangements for celebrating successes; both small and large
Operations:
- Logging all agreed action points that arise out of any conversation/meeting with any employee and following up on them relentlessly
- Chairing weekly operations meeting
- Weekly warehouse walk
- Implementing 'Lean' methodology
- Resource planning
- Problem solving of day-to-day issues that crop up
HR:
- Develop clear reporting structure in the business and develop clear job function descriptions and expectations for all roles
- Monthly one-on-one meetings with all non-sales staff members to listen to any concerns/ideas and give them feedback on their performance
- Quarterly in-depth performance reviews with all staff
- Recruitment – develop adverts, liaise with agencies, interview candidates etc.
- Organise on-boarding/training of new employees
Sales & Marketing:
- Weekly marketing meeting with MD
- Monthly sales meeting with MD and sales team
Finance:
- Prompt and thorough review of monthly management accounts with the MD
Essential attributes:
- Candour
- Proven ability to manage people
- Excellent written and verbal communication skills
- Courageous and decisive
- Humble
- Probe and push with curiosity
- Excellent organiSational/time management skills
- Exude positive energy, optimism and passion
Other key attributes:
- Action-orientated – proven ability to take ownership of tasks and to execute on time
- A love for customers!
- Enthusiasm!
- A sense of humour!
- Willingness to work extended hours when required
- Persuasive – able to galvanise others into action
- Able to facilitate and encourage healthy debates/discussions
- Readiness to help out on the frontline when required
Preferred hours: 7am-4:45pm
Lunch break: 30 minutes-1 hour
Salary: £40,000.00-£60,000
OTE: £45,000.00-£70,000