This is an opportunity to join a successful live event ticketing software company, providing software, services and consultancy to festivals and venues around the world.
They are the ticketing solution that drives the Edinburgh Festival Fringe (the largest arts festival in the world), Adelaide Fringe and the National Arts Festival of South Africa as well as other UK and international events.
They are are seeking to appoint a Linux System Engineer, to be part of the Systems Administration team providing the technical platform for their market leading technology. This role will introduce you to a wide range of both exciting new technologies, as well as more mature platforms such as Java Enterprise Edition.
You’ll show a passion for technology and a desire for learning as well as teaching others. You’ll also work closely with your colleagues as a team, with a sense of shared ownership to ensure client uptime is maximised, acknowledging that working outside normal office hours is occasionally required to get the job done.
Key Responsibilities
- Maintenance of between 60 and 150 Linux hosts depending on client activity
- Actively monitor systems to identify issues and taking responsibility for fixing problems as they arise.
- Participate in evening and weekend on-call rota to ensure 24/7/365 support coverage.
- Maintain strong communication links with colleagues in the Systems Administration team to ensure successful knowledge sharing and task handover.
- Assist the Systems Administration team with installation and upgrade of internal and client
systems in accordance with the implementation plan.
- Maintain documentation of the current systems environment and communicate change to
the environment to the team.
- Participate in the configuration, complete the installation and maintain a city wide box office
system and network during July and August.
- Participate in monitoring and recording of the PCI:DSS regime of the company and key
customers.
- Technical support of server side applications including: mail servers, phone systems, file servers, support systems and application & server monitoring systems.
Key Competencies
- Linux Systems Administration with Commercial experience, preferably CentOS / RedHat Enterprise Linux and/or Debian.
- Ability to use own initiative to creatively solve problems, whilst also knowing the best time to ask for help from your colleagues.
- Excellent communication skills. An ability to communicate with both technical &
non-technical colleagues and customers.
- Shell scripting skills (Bash / PHP)
- Basic networking skills, including routing, firewalling, DNS, DHCP
Preferred additional skills and experience
- JBossAS, JBoss EAP or other Java EE container, e.g Tomcat
- Network and performance monitoring – Nagios/Icinga
- MySQL/MariaDB administration (queries, maintenance & performance tuning)
- VPNs (SSL or IPSEC)
- Virtualisation (VMware ESX / KVM / Proxmox)
- Experience using Ansible