Founded in Sheffield, England over a quarter of a century ago, this bicycle company is run by riders, for riders, offering class-leading products at an unbeatable price. They own their own brands which they design and build, and sell over 10,000 bicycle products world wide.
This company is the second biggest bike assembler in the UK. All their bikes are designed by them, developed with their team riders, then manufactured by carefully selected factories and assembled right here in Sheffield. They are proud of their bikes and they take a great deal of care over every step in the process.
They are incredibly passionate about bikes and they love riding, all their staff ride - from bottom to top and side-to-side. They have got roadies, triathletes, mountain-bikers, tourers, fixie riders and cross-racers, you don't have to ride to work here but they just seem to attract people who do. They try to put all that passion, experience and dedication into everything they do here at the company.
The Company is now looking for an Operational IT Systems Support Administrator to join. With direct responsibility for maintaining and improving operational IT systems.Responsible for the following critical IT systems: Khaos Control, Office 365, Hot Mustard Dijon, Kayako, GFS, AVG, MiTel Phone, Cisco, Windows Server 2012 systems.
Operations and Support
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Create, change, and delete user accounts per request.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Maintenance
- Apply OS patches and upgrades as required, and upgrade administrative tools and utilities. Configure/add new services as necessary.
- Upgrade and configure system software that supports key business functions.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
- Meet the reporting requirement of the business using Excel and SQL.
Knowledge/Skills:
- Systems Administration/System Engineer certification desirable but not essential
- Two to four years system administration experience.
- An understanding of the ITIL Service management
- SQL data management experience
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