A great opportunity to join a thriving MSP company who are passionate about technology & people. They are looking for several 2nd and 3rd technicians who thrive on resolving high level technical issues & implementing long term solutions.
You will be working with a growing team based in Billericay, Essex providing support to a range of customers across the UK remotely and on occasions onsite.
To join their successful team you will need a number of the following key skills
- Microsoft Server Operating System knowledge (2008, 2012 and 2016)
- Microsoft Desktop Operating Systems kowledge (XP, 7, 8 and 10)
- Experience of Microsoft Office 365 core products
- Experience of Virtualization solutions (Hyper-V, VMware)
- Experience of working in Data centre environments
- Experience of Firewalls and general Networking (Draytek, Fortinet and Cisco)
- 2+ years’ technical experience for the 2nd line role or 4+ years technical experience for the 3rd line role
- Previous exposure to a Help Desk ticketing system
- Proven track record in customer service
- Driving License
The following skills would also be advantageous:
- Voip Telephony solutions (3CX)
- Backup technologies (Veeam, CloudBerry)
- Microsoft SQL knowledge
- Microsoft SharePoint Knowledge
- Security Vulnerability Assessments (Qualys)
- Public cloud environments (Azure or Amazon)
- Linux Operating systems (Centos, Ubuntu etc)
The positions they have available are ideal for those who live near the Billericay area and who like to work within a great team environment.
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