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Back to jobs IT Support Engineer - circa £22K plus benefits
  • Croydon, Surrey
  • £22,000
  • (Permanent)
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Croydon, circa £22k plus benefits
Closing Date for applications: 20th Feb 2017
Interviews for successful applications: between 24th Feb & 1st March 2017

This established & growing IT business are looking for hard-working & customer focused professionals to join their team serving the education and small business sectors. You must be a team player with excellent communication & problem solving skills. You must be keen, self motivated & want to learn & progress in your IT career.

You will be responsible for delivering on-site ICT support to their customers, delivering their core values of quality, affordability, reliability & simplicity. Their regular working week is Monday to Friday but all staff are expected to be flexible in their working pattern in order to respond to customer needs & business demands. This may include occasional evenings & weekend work.

To join their team, applicants must be:

- Honest, punctual & reliable
- Flexible in their approach, adaptable & enjoy a challenge
- Approachable & friendly with excellent listening skills
- Prepared to take ownership of problems & get solutions
- Committed to training & constantly developing skills & knowledge
- Self-motivated, highly organised & efficient with an eye for detail
- Committed to excellent customer service at all times

As part of their team you will be involved in:

- Providing expert on-site front-line support to a wide range of customers
- Supporting, integrating & maintaining ICT systems
- Effective project management focused upon delivery
- Installation & configuration of ICT hardware including handling, delivery & repair. This may include physical installation both indoor & outdoor & the use of appropriate tools & equipment
- Installation, configuration, deployment & maintenance of software & applications
- Drafting, improving & using detailed documentation & procedures

They are looking for people with the relevant experience or knowledge to deliver outstanding solutions in these key areas:

- Windows Server & network operating systems
- Server virtualisation & remote application deployment
- Windows desktop & Microsoft Office application support & deployment
- Apple OSX & IOS hardware & software support & deployment
- Support, implementation & troubleshooting of managed wired & wireless networks
- Implementing & supporting VoIP, video conferencing & IP CCTV systems
- Integrating & delivering effective cloud solutions

If you have excellent people skills, work well under pressure & can demonstrate experience in some or all of the areas above, they offer a competitive salary with pension plus a shared bonus scheme, car allowance & business mobile phone.

The position is subject to an Enhanced Criminal Records Check. You are required to be well-presented and wear uniform at all times during working hours.

You must have the legal right to work in the UK. You must drive, own a vehicle and hold full clean licence, you will be required to travel across customer sites and have insurance cover for business use.