This is an opportunity to join a social business investing in people and communities. For over 40 years they have been providing affordable and comfortable homes across the Black Country and Birmingham, as well as a diverse range of services.
They are looking for an ICT Support Assistant to join their ICT Department in Blackheath, West Midlands in providing a reliable and efficient ICT Helpdesk and Support Service to all colleagues. You will be the main point of contact for their Helpdesk and will be responsible for providing 1st and 2nd line ICT support. You will be responsible for setting up new users, conducting ICT inductions and keeping the ICT system documentation up to date.
You will need to have experience in the following:
- Working on an ICT Helpdesk
- Windows Server 2008/2012, including Active Directory
- Microsoft Exchange 2010
- Configuration of PC’s and laptops
- Windows 7 and 10
- Experience in using a Housing Management system is desirable, but not essential to the role, as is knowledge of VMware/Hyper V and network security.
A full driving licence is required.
For a full details on the role, please see the job description and person specification.
Key Details
- Based in Blackheath, West Midlands
- £15,854 - £17,440 per annum, depending on experience
- 35 hours per week
- May be required to work occasional weekends and evenings
- The post holder will be subject to a six month probation period
Why work for this company?
- Generous holiday package with the opportunity to sell or buy annual leave.
- Workplace pension scheme
- Confidential Employee Telephone Helpline
- Access to a voluntary health cash plan
- Occupational Sickness pay
- Occupational maternity/paternity pay
- The opportunity to work for a Sunday Times Top 100 Not-for-Profit company
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