Latest jobs

Junior Technical Project Manager

  • London, England
  • £30,000 to £35,000
Advertised 11 hours ago

Technical Development Manager

  • London, England
  • £70,000 to £75,000
Advertised 11 hours ago

Telesales Executive

  • Brighouse, West Yorkshire
  • £18,000 to £26,000
Advertised 13 hours ago

Sales Agent

  • Brighouse, West Yorkshire
  • £18,000 to £26,000
Advertised 13 hours ago

Support Worker for Nights - West Chiltington

  • Pulborough, Horsham
  • £114.5 to £126.5
Advertised 17 hours ago

Office Administrator / Receptionist

  • Wakefield, West Yorkshire
  • £21,500 to £22,500
Advertised 17 hours ago

Sales and Business Coordinator - Graduate Role

  • London, England
  • £22,000 to £25,000
Advertised 19 hours ago

Contracts Manager - Operations / Site Manager

  • Birmingham, West Midlands
  • £40,000 to £50,000
Advertised 1 day ago

Finance Controller

  • Derby, South Derbyshire
  • £60,000 to £65,000
Advertised 1 day ago

Office Assistant - Russian Speaking

  • London, England
  • £20,000 to £26,000
Advertised 1 day ago

Associate - Russian Speaking

  • London, England
  • £25,000 to £50,000
Advertised 1 day ago

Global NOC Supervisor

  • Sheffield, South Yorkshire
  • £37,500 to £42,500
Advertised 1 day ago

Public Affairs and Policy Executive

  • Crawley, West Sussex
  • £30,000 to £36,000
Advertised 1 day ago

Information Systems Project Manager

  • Lancaster, City of Lancaster
  • £39,739 to £50,296
Advertised 1 day ago

Project Administrator

  • Cheadle, Stockport
  • £17,000 to £20,000
Advertised 1 day ago
Back to jobs IT Lead Technician
  • Kingston upon Thames, South London
  • £45,000 to £65,000
  • (Permanent)
We're sorry, you can no longer apply for this job.

This employer is an established Managed Service Provider in Kingston-upon-Thames with a customer base all over the UK and abroad. They are focussed on staying ahead of the curve and competition in the market. That means that they can offer lots of opportunities to look at new and exciting technologies.

You will report to the Managing Director who will mentor and help you develop your technical and leadership skills. This is a hands-on role where you will rely on your technical and organisational skills to deliver and oversee technical solutions for their customers.

You will oversee and run multiple simultaneous projects to ensure that the Project Team achieves its targets. This will involve:
- Managing Project Technicians
- Designing the technical solutions
- Working with the Finance Manager to create quotes
- Liaising with the Customer Success Director to get projects signed off
- And then deploying and/or delegating projects
- Devising technical roadmaps for individual customers and oversee implementation
- Research and recommend technical enhancements to existing and future services

Alongside the Operations Manager you will
- Devise, implement and oversee technical training plans for technicians
- Provide technical quality assurance for technical processes
- And have input on technical staff appraisals and performance reviews

Experience
- Demonstrated ambition and drive to take responsibility for technology within an MSP
- Have excellent organisational abilities and show how you contributed to the development and maintenance of quality standards within a technical role
- Experience of mentoring technicians and leading by example
- Be an excellent communicator, liaise with customers at all levels but particularly with senior management

They are a Microsoft accredited business therefore their customers are predominantly on Microsoft solutions using Microsoft 365, SharePoint, OneDrive, Azure, Teams, Server 2012+ and Windows 10. It is essential you have experience architecting, deploying, troubleshooting and administering these solutions.

You must have in-depth experience of
- Microsoft 365 and Azure
- Microsoft Office and Windows 10 administration and troubleshooting
- Windows server 2012+ administration and troubleshooting
- IP networking and advanced firewall configuration
- An in-depth understanding of Cyber Security principles, concepts and technologies
- At least 3 years’ experience working in a senior technician role at an MSP
- Smartphone and tablet configuration and management
- MSP tools – PSA, RMM, remote access and technical documentation
- Disaster recovery and backup technologies and software
- It would be beneficial to have experience with Evaluating and preparing systems for Cyber Essentials certification

Benefits
- Flexible working environment
- 24 days holiday including your Birthday, or the closest working day off. Three days to be reserved for between Christmas and New Year
- Annual bonus scheme
- Auto-enrolled pension