An exciting opportunity to progress your career in IT with this established and award-winning IT company.
Based in South-West Sheffield, this team is looking for someone to join them in the role of Helpdesk Engineer, providing remote IT support to clients.
The Helpdesk Engineer will be assigned technical requests to prioritise and deal with effectively. They will fix issues swiftly whilst causing minimal disruption to clients, working to targets and meeting service level agreements.
Applicants should be enthusiastic about IT, confident in communicating with clients, and passionate about delivering great customer service.
Permanent, full time position. Hours of work: 9.00am to 5.30pm, Monday to Friday.
Salary: £15,000-£18,000 per annum, dependent on experience.
Benefits include:
- Great company culture and fun working atmosphere with monthly team meetings, team building away-days and regular staff socials
- Opportunities to learn and progress your skills, with quarterly development reviews to plan your progression
- High quality internal and external training and Microsoft certification opportunities (with exams paid for by the company)
- Starting annual holiday allowance of 21 days (plus Bank Holidays) and additional days earned based on length of service.
- Membership of Westfield Health
- A great office location, easily accessible from the city centre with excellent amenities, and plenty of free parking
All applicants will receive a link to an online application form where they can view the full job description and complete their application.