Leading heating & ventilation component supplier seeking talented multi-skilled internal sales person to join their well-established team at their offices near Hampton Court, Surrey.
You will be able to demonstrate exceptional sales skills together with people management experience, selling heating & ventilation products and components to stockists & OEM customers both in the UK, Europe & beyond. This is a rare opportunity to join a well-established company during a time of growth, with the potential for the right person to grow this position.
They are looking for someone with strong MS office skills, a good telephone manner & the ability & willing to learn the technical aspects of their products.
Reporting to the General Manager, this is an office based role with occasional customer & supplier visits, that would suit someone with business to business commercial experience and a mechanical aptitude. You should be comfortable talking to customers, end users, technicians and engineers on the phone, as well as interpreting requirements via email & in person. As part of this role, you will be expected to support the business with accurate weekly & monthly sales reports, as well as assisting with general marketing activities such as drafting catalogue information & assisting with product attributes for the company’s website.
To be considered for this position, you must have the following skills:
- Excellent written & verbal communication skills.
- A good mechanical aptitude.
- Experience in a commercial environment (preferably business to business)
- Be able to demonstrate strong MS office knowledge, especially Excel.
- Previous experience in a supervisory role.
Key Job Responsibilities:
- To interpret customer requirements & effectively advise the correct products for customers applications.
- Build a good technical understanding of their products & their applications.
- Help identify changes & additions required to the product range & assist in selection of new products.
- Assist the General Manager on day-to-day issues & produce month end sales reports.
- Proactively contact customers to discuss requirements or gather market information.
- After sufficient time in the position, manage the technical sales team.
- Manage Technical Information for new & existing products.
- Make suitable written quotations.
- Gather information on competitor products & share this information within the company.
- Take warranty calls as backup to Product Support.
- Assist with ongoing sales & marketing activities.
- Liaise with purchasing & operations team regarding stock shortages & urgent dispatches.
General Duties:
- Answer incoming customer services lines.
- Provide cover for Customer Services & Product Support during h oliday & illness.
- Enter & process orders as backup for Customer Services.
- Use of PC packages to monitor, plan & communicate.
- Co-operate & communicate with others to ensure maximum time efficiency.
Basic salary between £30,000 and £36,000 depending on experience + bonus