Title: Human Resources Assistant
You will support the business through the provision, streamlining and documenting of timely and accurate general HR Administration services.
Position Expectations
- Management of the HR inbox, ensuring queries received in the HR inbox are responded to within 2 working days, answering / escalating where appropriate
- Collate and maintain all Associate documentation and records (starters, leavers and changes etc)
- Point of contact for Associate queries regarding leave (holiday queries, information requests etc)
- Maintain monthly sickness absence report
- Assist Recruitment team with sifting potential candidates, collating references for new starters and inputting data into online system
- Support ad hoc HR projects as directed
- Deliver regular reports and metrics as required as well as ad-hoc requests
- Process monthly joiners and leavers - benefits
- Assist with payroll processing as needed
Personal Success Characteristics
- Customer focus, resilient, optimistic and solutions driven
- Able to meet deadlines accurately under pressure, paying attention to detail throughout all work
- Excellent organisational and prioritisation skills
- Self-managed and motivating
- Thrives on variety and adaptable to regular priority changes
- Able to maintain confidential information with a high level of integrity and discretion, comfortable doing so in an open plan environment and able to remain impartial
- Able to work in a fast paced and dynamic organisation
- Clear and articulate communicator with ability to adapt personal style
- Demonstrated flexibility and responsiveness
Previous Experience
An individual who seeks to continuously improve processes and approaches in order to continuously give excellent customer service.
You will be comfortable answering queries and providing guidance over the phone or e-mail
Excellent IT skills (outlook, word, excel, HR databases etc)
Professional/Educational Qualification: Demonstrable literacy and numeracy skills
Location: Bristol
Reports To: HR Advisor
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