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Back to jobs Goods In & Shipping Coordinator - Import/Export
  • Oxford, Oxfordshire
  • £21,000 to £24,000
  • (Permanent)
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This company is the global market leader in the design and manufacture of cooling systems for X-ray crystallography. Their low temperature devices are used in companies, university laboratories and research institutes around the world, in applications from drug discovery to materials research.

You will take full ownership of their Goods In and Dispatch area, ensuring goods are packed safely and securely to ensure they reach their customers in perfect condition.
You will liaise with shipping companies to arrange collections and keep their customers updated with the status of their order.

This is a key role for the business to ensure Goods promptly get packed, dispatched and invoiced, with all export paperwork completed (as required) accurately to ensure no delays.

You will also be liaising with customers who are returning goods for service, creating RMA's and managing the returns process.

Skills & Experience:
- Experienced in export / import procedures & requirements
- Experienced in using third party transport companies
- Working in a busy Operations dispatch environment
- Excellent customer service skills
- IT literate & confident user of Microsoft Office
- Effective communication and interpersonal skills at all levels
- Must be able to work independently
- Ability to work to tight deadlines
- Ability to demonstrate effective team working
- Able to prioritise workload effectively
- Attention to detail

Salary & Benefits:
- £21000 - £24000 depending on experience
- Company contribution pension scheme
- 20 days holiday + closure between Christmas & New Year
- Flexible working

Based in Long Hanborough they have great parking facilities with easy access from Oxford/Witney, they are also within walking distance of Hanborough train station.
They are embarking on an exciting period of growth and looking for the right person to join them in this busy and challenging new role.