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Back to jobs General Manager - Trade Counter Operation
  • Shrewsbury, Shropshire
  • £45,000 to £50,000
  • (Contract)
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Reports to: Managing Director
Type: Contract position, 12-18mths – potentially permanent role
Hours: 40 hours per week, 0830-1700 Mon-Fri
Holiday: 28 days including public holidays
Salary: £45,000-£50,000 negotiable plus performance related bonus

Company
This company is a well-established supplier of fixings, ironmongery and site supplies to the construction industry, based in Shrewsbury, Shropshire. They also have a busy trade counter for collection customers.

Principal purpose of position
To apply the tools, processes, skills and principles, for managing change to achieve the required outcome. To turn an under-performing business around into a slick operation by introducing efficiencies and good business practises.

Skills
- Excellent people-management skills
- Exceptional communication skills – both written and verbal
- Problem solving and root cause identification skills.
- Must be a team player and able to work with and through others.
- Ability to influence others and move toward a common vision or goal.
- ‘Hands-on’ work ethic – adaptable to a small business operation
- Strong numeric ability and ‘margin-conscious’ mind-set
- Good knowledge and understanding of setting up pricing structures
- Quick learner of new software and ERP systems
- Sales driven and hungry for growth
- Loves challenges
- Accountable to business owners – strong reporting skills and high personal integrity

Qualifications and Experience:
At least five years’ management experience of delivering change in a low value, fast-order-processing business model.

Key Roles and Responsibilities:
- Create fast simple quoting SOP’s
- Create fast, simple order-processing SOP’s
- Set up pricing matrices
- Automate processes company-wide
- Implement and maintain stringent inventory control systems
- Improve current purchasing procedures
- R&D new products and POS displays
- Manage, motivate and empower staff to deliver outstanding service
- Manage and target the sales team
- Create a culture of outstanding service company-wide
- Create an infrastructure that is scalable and agile for strong growth

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