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Back to jobs Front of House / Customer Service / Events Coordinator
  • Hemel Hempstead, Hertfordshire
  • £18,000 to £22,000
  • (Permanent)
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This is an exciting opportunity to join this leading drifting and supercar experience centre.

They are seeking a friendly sociable, well structured and organised individual who is keen, personable and ambitious and enjoys coordinating people with tasks. The applicant must be very presentable ensuring a good face to the company. Having an interest in cars and motorsport is beneficial but certainly not necessary.

The applicant will be employed in a full time position and will be based trackside at their rapidly growing driving experience centre in Hemel Hempstead. Their centre is located at a former airfield and the applicant will be expected to attend all of their operational track day events.
The candidate is expected to work 5 days or 5 1/2 days a week if the candidate wishes.

Working days are Monday to Saturday with Tuesday and Sundays off.

Normal hours of work are: Weekday Summer Operational Days: 8.30am - 6.15pm.

Winter operational days are as follows:

November-December: 8.00am – 4:15pm

January: 8:00am – 4:30pm

February: 8:00am – 5:00pm

Summer days are between March and October, Winter days being between November-February.

Occasional special operating Sunday hours, 8:30am-5:30pm will come into affect, which will be pre-approved by a Manager at an additional £100 per day.

18k – 22k per annum starting salary

The tasks will be varied and the successful candidate will need to be flexible and willing to learn a variety of skills to help run the track days.

This will include tasks such as
- Planning staff jobs
- Coordinating instructors with guests in a structured time efficient way
- Signing guests in
- Organising guests in and out of cars
- Developing Customer Experience
- Managing the till
- Setting up Noise Monitors
- Arranging Staffing
- Dealing with feedback, reviews and ensuring maximum customer satisfaction

The applicant must be able to work under a high pressure environment and manage multiple tasks effectively. They must have a grounded understanding of word and excel spreadsheets, but most importantly be approachable, enthusiastic and sociable towards their guests and peers.

An understanding or passion of cars is beneficial but again not crucial as this will come naturally with experience.