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Back to jobs EUC 2nd / 3rd Line Engineer - Move to 3rd line
  • Chatham, Kent
  • £30,000 to £35,000
  • (Permanent)
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This is an opportunity to join a leading innovator in the UK specialising in desktop and server virtualisation consultancy.

They provide IT system that fully-supports the needs of people. – mobile-working, BYOD and 24-hour access Helpdesk

Their unique system provides one of the most cost-effective and secure ways to benefit from Citrix and Microsoft products on the market.

They provide:
- Planning and design for an IT system
- Systems design and installation
- Ongoing support, training and troubleshooting
- Managed Services
- Hosted Desktop as a Service (DaaS)
- Azure
- Office 365

2nd/3rd line technical support Engineer

Subscribers of the cloud hosting solution: comprising a Citrix based/terminal services delivering, virtual desktop; desktop and web applications (including Microsoft Office and Exchange); and network infrastructure

The role will be home based and you will be expected to work alone on projects, requiring strong leadership skills and a can do attitude. The role is often client facing, requiring a consultative approach and a smart appearance. Travel and possible overnight stays in hotels may be required so you will need a full UK Drivers License

Mandatory Technical Competencies

- Microsoft Operating Systems (Desktop & Server)
- proficient in Active Directory
- knowledge of networking basics
- word processing and spreadsheet applications (MS Office)
- email clients (Microsoft Outlook) Exchange
- knowledge of mobile email (Webmail, Smartphones)
- general knowledge of client/server and web applications
- Cisco,
- Microsoft ideally to MCSE level
- Citrix
- VMware experience
- scripting with DOS, PS and vbscipt
- backend SAN knowledge.

The package will be a basic salary of up to £35,000 with 23 days annual holiday and company pension. We are looking for someone that has the competence and willingness to move into a SME consultancy role with a potential salary increase up to £55,000 PA

The role will be mostly home based but client visits will be expected and possible overnight stays in hotels may be required so you will need a full UK Drivers License. Ideally you will be Kent based or local to Medway Towns.