This fast-growing and successful online training company in the holistic health and wellness industry is looking for a talented customer support assistant to join their friendly, supportive and passionate team.
They are seeking a dynamic, skilled customer support assistant with a passion for excellent customer service and at least 1-2 years’ experience in a similar role.
This is a home-based role, so the candidate must be used to working from home, have an office space suitable to work from and be highly organised and self-motivated. Interest or experience in the holistic industry is also highly advantageous.
Therefore, applications clearly demonstrating home-working experience and interest or experience in the holistic industry will be given priority.
Responsibilities:
Your main responsibilities will include dealing with all incoming enquiries and support requests across different channels, to support a student throughout their learning journey, from initial enquiry and set up, through to completion.
Skills required:
- High level of computer literacy
- Good organisational skills
- Self-motivation
- Excellent communication and customer service skills
- A keen attention to detail and ability to stick to timescales
- Ability to work as part of a team and on your own initiative
What is in it for you?
They know their people are their biggest asset, so you will be able to enjoy a host of amazing benefits when you join them.
- Develop your career with one of the leading online training companies
- Work from home alongside a friendly and supportive team always ready to help
- Develop your skill set in a challenging and rewarding environment
- Competitive salary
- Get your birthday off each year or £100 bonus
- Receive an extra days holiday for each year working with the company
This is a home based role with a head office located in Macclesfield, Cheshire.
The hours are 9:00 am to 5:00 pm Monday – Friday. There are monthly team meetings to attend which are held in the Macclesfield area.