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Back to jobs Customer Service Support Administrator
  • Burnley, Lancashire
  • £15,000 to £16,500
  • (Permanent)
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This company is looking for a Customer Service Support Administrator to administer sales orders and provide support to the Customer Service Teams. They offer a competitive salary based on skills, experience and qualifications including a profit-related bonus scheme. This is a full-time role based at their global headquarters in Hapton, Burnley; 08.30 am – 17.00 pm Monday to Friday (with an early finish Friday initiative).

They have focused on design excellence and differentiation throughout their 33-year history – winning two Queen’s Awards for Innovation and Export achievement, Lancashire Business of the Year 2017 and many more.

They offer exclusive printed and woven contract fabrics to the international Hospitality, Healthcare and Workspace markets. Supporting their staff and suppliers is key to their success, and combined with constant innovation, a high-performance culture and exemplary customer service, they are proud of their legacy as an ambitious, market leading company who continues to expand and flourish.

The ideal candidate – You must have excellent organisational skills and a keen eye for detail, combined with the ability to prioritise workload and will be a proficient user of IT systems and software, particularly MS Office. Customer service and support experience would be advantageous as the role will also involve internal liaison with other departments and partners.

Benefits - Working with this company means that you’ll be working within a team environment who all enjoy the following benefits.

- Early finish Fridays – finish at 15.00 pm providing you swap your 1-hour lunch breaks for half hour lunch breaks on 4 out of the 5 working days.
- 22 holidays a year plus 8 bank holidays, which increases based on length of service.
- Free on-site car parking.
- Regular social events
- They pride themselves in their employee engagement, with their score for May 2018 being over 85%
- Enhanced induction process and 1-2-1 mentoring support.
- Proactive Training and Development opportunities.