Latest jobs

We're sorry, there are currently no jobs that match your search parameters

Back to jobs Customer Service Liaison Representative - Mandarin Speaker
  • Battersea, Wandsworth
  • £26,000
  • (Permanent)
We're sorry, you can no longer apply for this job.

A trusted Estate Agent which provides a one stop service for clients looking to buy, sell, rent, or let a property in the London area. This agency is dedicated, passionate and works hard to achieve positive results for all their clients.

Responsibilities:
- Act as a primary point of contact for all customer queries related to their property.
- Maintain a high level of customer service at all times.
- Communicate openly and courteously with customers by telephone, email and letter.
- Resolve day to day customer queries.
- Pass complex or reoccurring problems to senior team.
- Handle problems/complaints effectively, in a timely manner in accordance with the business complaint procedure.
- Respond to customer telephone/post/email enquiries.
- Improve, maintain and develop relevant filing systems.
- Assist with ad hoc administration duties.

Skills:
- Mandarin speaker (Essential)
- Good spoken English (Essential)
- Excellent customer services skills
- Highly organised
- Excellent spoken & written communication skills
- Must be numerate, with high attention to detail
- The ability to be calm under pressure
- Accuracy with record keeping
- Excellent computer skills
- Well presented
- Experience of dealing with customer queries and complaints
- General Education
- Facilities Qualifications (Desirable)

Salary £26,000
Hard working, fun office environment with a strong team culture

Office based role in central Battersea, walking distance from Battersea Park and Queenstown Road train stations.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.