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Back to jobs Customer Service Assistant
  • Manchester, Greater Manchester
  • £18,618 to £20,541
  • (Permanent)
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Customer Service Assistant x 2
Grade 4 - £18,618 - £20,541
Full Time – 35 hours
Based in North Manchester
Permanent

This not-for-profit organisation manages 13,500 council homes in North Manchester.

Their Vision is that “We will make a difference in north Manchester by helping to make it a place where people choose to live, learn and work. Affordable energy-efficient homes and strong community pride will make our neighbourhoods thrive”.

These are their Values that sit at the heart of every action they take and every decision they make.
- Putting people first
- Supporting communities to be successful
- Spending money wisely

They have 2 permanent opportunities that have arisen for a Customer Service Assistant to provide a high quality and professional administration service for colleagues in the Neighbourhood Housing Teams.

In this busy role you will carry out a variety of reception duties, and administrative tasks and processes. You are the first point of contact for customer queries both face to face and over the telephone, so will have an ability to understand and communicate effectively.

They are looking to recruit a proactive person who is customer focused, with excellent telephone and administrative skills. As you will be based within 3 friendly teams in different office locations in North Manchester, you should be flexible and adaptable to change. You will need to work well under your own initiative, having a passion for delivering a first class customer service, with exceptional communication skills to ensure a high quality service is provided.

If you would like to be considered for this challenging opportunity and believe that you have the skills required for this role, please apply now.

Closing date for applications – Thursday 9th August 2018 at 12.00 midday
Interviews to be held – Friday 17 August 2018