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Customer Service and Sales Advisor

  • Blandford Forum, Dorset
  • £18,000 to £22,000
  • Permanent / Full-Time
  • Advertised 32 days ago
  • Closing in 9 days

This is an opportunity to join a dynamic and fast-growing Internet Provider in the South West that is changing the way full fibre broadband is rolled out in rural areas. They believe that the countryside deserves a better internet experience and are passionate in delivering a fantastic service to thousands of customers.

They design, build and manage their own 1100km FTTP network in-house and are one of the leading suppliers making use of Gigabit Voucher programs. In addition to their fibre network they support a network of 150 wireless masts to deliver super fast speeds to customers not yet on their fibre network.

Key responsibilities:

- Support customers with their account enquiries by phone or email
- Convert registrations of interest into sales
- Conduct desktop surveys using Google Earth Pro to generate quotes for potential sales*
- Process orders received via telephone, web lead or email
- Acquire and maintain detailed knowledge of their products and services, including their growing network*
~ Adhere to company standards & policies and ICO & Ofcom regulations*

- 2 years customer service / sales experience
- Demonstrate a level of technical knowledge

Salary & Benefits:
- £18k - £22k dependant on experience
- Monday to Friday, 40 hours per week
- 20 Days Holidays +1 additional day for each years service (up to 25 days), plus bank holidays
- Control of your personal development with generous training opportunities
- Pension contributions
- Newly renovated office set in picturesque Estate grounds
- Monthly performance related company bonus
- Free onsite parking

Iwerne Courtney, DT11 (5 miles from Blandford Forum, Dorset)

As their offices are based in a rural location, driving is almost essential

Bus services maybe available from surrounding towns/cities

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