An exciting opportunity to join a young team in a fast growing, fast paced company.
This wholesale and distribution company who specialise in the sale of goods to online retailers, is looking for a hardworking, reliable and punctual person to become part of their customer service team and help them take the department to the next level, they have recently relocated to a much larger premises, giving them a sharp increase in business and as a result they need an experienced and adaptable person to join their customer service team.
They work in a fun and lively environment on the Severalls industrial estate in Colchester where you will feel welcomed into the team instantly. Their office has been newly refurbished, with a staff room boasting an Xbox One and a pool table available to let off some steam at break times and your wellbeing will be looked after with fortnightly massages and a well stocked kitchen.
The customer service role is part of the Service, Delivery and Operations team. It is an important role to the business as it is the front face of the business; dealing directly with the customer to resolve any issues or queries. They pride ourselves on their high standards of Customer Service. They are looking for someone who wants a career, a problem solver and versatile team member who wants to be part of creating something great, rather than someone who just wants a 9-5 job. In return they offer a fantastic working environment, good salary and a profit related bonus scheme.
About you:
- Experienced in Customer Service and service based sales,
- Versatile, highly adaptable and focussed,
- Strong IT skills, with the ability to learn new systems quickly,
- Strong communication skills,
- Reliable, proactive and punctual,
- A natural problem solver with a positive attitude and a strong mindset,
- Experience in an e-commerce back not necessary, however preferred.
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